This policy explains how ELEVATE Fitness collects, uses, shares, and protects information through its website, mobile application, and related member services.
Information we collect
We collect information you provide, including your name, email address, phone number, account credentials managed by Supabase, profile details, booking activity, membership information, nutrition and workout entries, and communications with ELEVATE.
Health and fitness information
If you choose to use health or wearable features, ELEVATE may process health, activity, sleep, workout, body measurement, nutrition, and related fitness information. Apple Health data is accessed only after you grant permission through iOS. You control which Apple Health data types are shared, and ELEVATE does not sell health information or use it for advertising.
How we use information
We use information to create and secure your account, provide memberships and bookings, personalize fitness and wellness features, calculate ELEVATE Score insights, synchronize services you request, provide support, maintain safety, prevent abuse, and comply with legal obligations.
Service providers and integrations
We use service providers to operate ELEVATE, including Supabase for authentication and application data, WellnessLiving for separately managed membership and booking services, Open Wearables for normalized wearable integrations, and hosting and operational providers. These providers receive information only as needed to perform their services under their own contractual and privacy obligations.
Your choices
Wearable connections and Apple Health access are optional. You can manage Apple Health permissions in iOS, disconnect wearable services in ELEVATE, opt out of marketing communications, and review this policy from the app at any time. Disconnecting a source stops future synchronization but may not automatically delete information already imported.
Retention and deletion
We retain information while your ELEVATE account is active and as reasonably necessary to provide services, resolve disputes, enforce agreements, and meet legal obligations. You can permanently delete your ELEVATE account from Profile in the mobile app. Account deletion removes applicable ELEVATE personal data and connections; a separately managed WellnessLiving account, bookings, credits, purchases, or records subject to independent retention requirements are not automatically deleted.
Security
We use administrative, technical, and organizational safeguards designed to protect personal information. No storage or transmission method is completely secure, so we cannot guarantee absolute security.
Children
ELEVATE is not directed to children under 13. We do not knowingly collect personal information from children under 13 without legally valid authorization. Contact us if you believe a child has provided information improperly.
Changes to this policy
We may update this policy as ELEVATE changes. We will update the effective date and provide additional notice when required by law.
Contact us
Questions or privacy requests may be sent to info@elevatefitbody.com.
